This week we’re very proud of Sam Bridger who received her certificate for completing the Institute of Export and International Trade training on customs procedures and documentation. So many of her clients now are experiencing difficulties with EU trade, where before it was so easy. She did the training to ensure she has the best most up to date knowledge for her clients and they in turn receive the best service she can give. Part of her service is not just to give advice, but be able to give hands on help, which is so sorely needed. This was emphasised to her recently when a client asked another consultant for some help and received a fantastic explanation why they were having the problem. Her client had a great explanation but was not closer to solving the issue, which his why he came to Sam!